Privacy

Good With Words Speech Pathology Pty Ltd is committed to protecting the privacy of personal information that we collect and hold about individuals.

Good With Words Speech Pathology complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), other privacy laws that govern how private sector health service providers like Good With Words Speech Pathology Pty Ltd handle your personal information (including your health information), and Speech Pathology Australia’s Code of Ethics (2010). The terms “we,” “us,” and “our” refer to Good With Words Speech Pathology Pty Ltd. “You” refers to you, as a user of our services.

This section explains how Good With Words Speech Pathology Pty Ltd handles your personal information which is collected from our website: www.gwwsp.com.au.

This Privacy Policy applies to your use of our website and the use of any of the facilities on our website. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1.1 Collection

When you use our website, we do not attempt to identify you as an individual user. Sometimes we may collect your personal information if you choose to provide this to us via an online form or by email, for example, if you:

• submit a general enquiry via our contacts page;

• register to receive electronic newsletters; or

• send a written complaint or enquiry to our Privacy Officer.

When you use our website, third party providers such as Internet Service Provider (ISP), domain providers and website analytics providers may record personal information and log for statistical purposes the following information about your visit:

• your computer address;

• your top level name (for example, .com., .gov., .org, .au etc.);

• the date and time of your visit;

• the pages and documents you access during your visit;

• the browser you are using;

• referring information and links;

• general demographic information and preferences;

• browsing data (cookies and usage information)

Our website management agent may use statistical data collected by our ISP to evaluate the effectiveness of our website.

1.2 Cookies

A "cookie" is a device that allows our server to identify and interact more effectively with your computer. Cookies do not identify individual users, but they do identify your ISP and your browser type. This website uses cookies.

You may be able to configure your browser to accept or reject all cookies and to notify you when a cookie is used. We suggest that you refer to your browser instructions or help screens to learn more about these functions. However, please note that if you configure your browser so as to not receive any cookies, a certain level of functionality of the Good With Words Speech Pathology website and other websites may be lost.

1.3 Links to third party websites

We may create links to third party websites. We are not responsible for the content or privacy practices employed by websites that are linked from our website.

1.4 Use and disclosure

We will use any personal information collected via our website in accordance with our privacy policy.

We may use the personal information we collect for the following purposes:

• To provide and improve our products and services

• To process transactions

• To communicate with you (including responding to inquiries, sending newsletters, and promotional materials)

• To personalize your experience on our website

• To ensure the security of our website and prevent fraud

• To comply with legal obligations

We may disclose your personal information to third parties in the following circumstances:

• To service providers who assist us in operating our website and conducting our business (e.g., payment processors, hosting providers);

• To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes;

• In the event of a business transfer, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction;

• If we have your consent to disclose your personal information.

We do not sell your personal information to third parties.

1.5 Your Rights Under Australian Privacy Law

Under Australian law, you have the right to:

• Request access to the personal information we hold about you;

• Request correction of inaccurate personal information;

• Request deletion of your personal information in certain circumstances;

• Opt out of direct marketing communications.

To exercise these rights, please contact us using the details provided below.

1.6 Changes to privacy policy

We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

1.7 What to do if you have a complaint about privacy issues

If:

(a) you have questions or comments about this Privacy Policy;

(b) Good With Words Speech Pathology Pty Ltd does not agree to provide you with access to your personal information; or

you can lodge a complaint with or contact our Privacy Officer on the details below. We will promptly review your complaint and provide a response to you.

1.8 How to contact us if you have a complaint about privacy issues

Please contact us at

Good with Words Speech Pathology

Email: admin@gwwsp.com.au

Address: 5/55 Lathlain Street, Belconnen ACT, Australia